Sara Cemin

Sara knows that buying a wellness device can feel overwhelming, especially when you're dealing with pain, skin concerns, or just trying to feel better. That's why she's built our customer relations team around one core idea: everyone deserves personalized attention. She's spent years in customer success roles, but what sets her apart is how much she genuinely cares about getting it right for each person. Whether you're trying to decide which device fits your needs or troubleshooting an issue, Sara and her team are often the ones behind the emails and messages, listening, guiding, and making sure you feel heard and supported.

Areas of Focus

• Personalized product consultation
• Customer success & retention
• Red light therapy protocols
• Customer advocacy & support